A healthcare advocate is someone who helps individuals and families better understand and navigate the healthcare system. We provide guidance, education, organization, and support so you can feel more informed and confident when making healthcare decisions.

We support older adults, individuals living with chronic or serious illness, caregivers, and families who may feel overwhelmed by healthcare decisions or a complicated system of providers and services. We can also help families who live at a distance and need additional support coordinating a loved one’s care.

Depending on your needs, we can help you prepare for medical appointments, organize health information, understand care plans and medical terminology, communicate questions and concerns to healthcare providers, coordinate resources, plan for transitions in care, and provide education and support for family caregivers.

No. Our advocacy services do not replace your physician, nurse practitioner, home health provider, or other healthcare professional. We help you understand your options, prepare questions, communicate concerns, and navigate the healthcare system so you can participate more confidently in your care.

Yes. When arranged as part of your advocacy services, an advocate may accompany you to appointments or participate remotely. We can help you prepare questions beforehand, take notes, clarify information, and help you understand the next steps following the visit.

Yes, with your permission and the appropriate authorization. We can help communicate questions and concerns and assist with coordination among members of your healthcare team. You remain in control of your healthcare decisions.

Yes. The transition from the hospital to home, rehabilitation, assisted living, or another care setting can be overwhelming. We can help you understand discharge instructions, organize follow-up care, identify questions or concerns, and help ensure important details do not get lost during the transition.

Absolutely. Caregiving can be physically and emotionally demanding. We provide caregivers with education, guidance, resources, and practical support while helping families understand what to expect and how to prepare for changing needs.

Yes. Long-distance caregiving can be especially challenging. We can serve as an additional source of support by helping you stay informed, organized, and connected with your loved one’s healthcare needs and available resources.

Yes. We can provide education about advance care planning and help individuals and families think through important questions and prepare for conversations with their healthcare providers and loved ones. When legal advice or legal documents are needed, we will recommend consultation with an appropriate legal professional.

Independent healthcare advocacy services are generally private-pay and are not routinely covered by Medicare or traditional health insurance. We will explain our fees before services begin so you can make an informed decision without unexpected charges.

No. Some clients need help with one specific concern or appointment, while others benefit from ongoing advocacy and care coordination. We can discuss your situation and help determine the level of support that best fits your needs..

Yes. Protecting your privacy is extremely important to us. Personal and health information is handled confidentially and shared only as authorized by you or as otherwise required by law.

It begins with a conversation. Contact us to schedule an initial consultation. We will listen to what is happening, discuss your concerns and priorities, and determine how our advocacy services may be able to help